At Dominant Books, we’re dedicated to ensuring your satisfaction with every literary adventure you embark upon with us. Our goal is to make your experience as delightful and fulfilling as the stories within the pages of our books. Here’s our refund and return policy to support you on your journey:

1. Returns and Exchanges

We understand that sometimes a book might not match your expectations or might arrive with unforeseen issues. In such instances, we gladly accept returns and exchanges within 30 days of purchase. The book must be in its original condition, unopened, and accompanied by proof of purchase.

2. Refunds

Upon receiving the returned book and verifying its condition, we will initiate a refund to your original method of payment. Please allow a reasonable processing time for the refund to reflect in your account.

3. Damaged or Defective Books

If the book you receive is damaged or defective, we sincerely apologize for any inconvenience caused. Please contact us immediately upon receipt, and we’ll arrange for a replacement or refund, ensuring you get the perfect copy of your chosen story.

4. How to Initiate a Return

To initiate a return or exchange, please reach out to our empathetic support team. They will guide you through the process and provide the necessary assistance to ensure your satisfaction.

5. Shipping Costs

While we cover the shipping costs for returns due to damages or errors on our part, return shipping costs for other reasons are the responsibility of the customer, unless otherwise specified.

6. Our Commitment

Your trust means the world to us, and we’re committed to resolving any concerns you may have with the books you purchase from Dominant Books. We strive to make every step of your book-buying journey a joyous and effortless experience.

7. Contact Us

Should you have any questions, need assistance, or wish to initiate a return or exchange, please don’t hesitate to contact our compassionate customer support team. We’re here to listen, support, and ensure your complete satisfaction.

Thank you for being part of the Dominant Books family. Your love for literature fuels our passion to provide exceptional service and captivating stories.